How can I generate a report from Logi Tune?

When troubleshooting issues in Logi Tune, logs can help identify what’s going wrong—especially for problems that need a deeper dive. After generating logs, you can send them directly to the Logitech support team for further investigation.

You can easily create and collect log files from the Logi Tune app on both Windows and macOS. Follow the steps below to get started:

Generate Logs

  1. Launch the Logi Tune application on your computer.

  2. Access the About Section

  3. Click on the ellipses (•••) located in the upper-right corner of the app.

  4. Select About from the dropdown menu.

  5. Click the Generate Report button. This will create a ZIP file containing diagnostic logs of your device.

Where to Find the Generated Logs

Windows

The report is saved as a ZIP file named "Logitune-report".

It will be located in the *\Users<username>* folder on the Windows partition (typically C: drive).

MacOS

The report is saved as a ZIP file named "Logitune-report-date".

The file will appear on your desktop for easy access.

Additional Notes

Ensure you have sufficient space on your disk for the report file.

If sharing the report for troubleshooting purposes,please contact Logitech Support for additional instructions.

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