Setting Up Spot: Pairing with a CollabOS Device and LoRaWAN Gateway

Logitech Spot can be deployed using one of the following methods:

1. Pairing with a CollabOS Device
   Supported on Rally Bar, Rally Mini, Rally Huddle, RoomMate, Tap Scheduler, or Tap IP running CollabOS 2.0 or higher.

2. Connecting to the LoRaWAN Gateway

   In spaces without another Logitech device – you need to use the LoRaWAN gateway specialty configured for Logitech Spot to connect many sensors across an extended distance.

Pairing Spot with a CollabOS Device

Before You Begin:

Ensure Spot is powered on.

• If this is the first-time setup, remove the battery isolation tab (breaker).

• Wait for the boot process to complete. The LED will cycle through red, blue, and green, then blink white twice.

• For the optimal environmental measurements: Optimal height: between 1-1.8 meters in height (~ 3-6 feet)

Enable Pairing Mode on Spot:

1. Press and hold the Bluetooth button for 7 seconds, then release.

   

2. The blue LED will begin blinking, indicating Bluetooth pairing mode is active.

Complete Pairing on Your CollabOS Device

1. On a supported CollabOS device, go to:
   Settings > Peripherals > Wireless Devices > Pair New Device

   

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   Pair New Device with a CollabOS device

2. Select Your Spot
   Choose your Spot from the list using the last 4 digits of its serial number.

   

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   Choose your Spot from the list using the last 4 digits of its serial number.

3. Configure Occupancy Zone

   • Set the Occupancy Zone to enable precise occupancy sensing.

     

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     Set the Occupancy Zone to enable precise occupancy sensing

4. Enter Room Dimensions
   Provide the below details to improve insight accuracy:

   • Room height

   • Room width

   • Room depth

     

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     Enter Room Dimensions to improve insight accuracy

5. Window Configuration
   Indicate whether the room has openable windows: Yes / No

6. Verify and Test Sensor Status
   Ensure the sensor status is showing as connected.

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Verify and Test Spot on CollabOS

Your Spot is now successfully set up and connected to your room in Sync.

Connecting Spot via LoRaWAN Gateway (Beta)

In spaces without another Logitech device – you can use a long-range LoRaWAN gateway to cover an extended distance, to connect many sensors and see insights across your site.

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Use one long-range LoRaWAN gateways to cover a vast distance, to be able to connect many Spots

To use Spot with the specially configured LoRaWAN Gateway, you must first install and configure the gateway.

Note: 

• Ensure the network firewall is configured to allow the gateway. Learn more here.

• Currently, LoRaWAN is supported in the EU. Information on availability for other regions coming soon. Learn more 

Setting up the LoRaWAN Gateway

1. Physical Setup

   • Connect the gateway to your network using an Ethernet (LAN) cable.

   • Plug in the power cable to the gateway

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LoRaWAN Gateway LAN and Power connection

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2. Power and Status Indicators

   • The gateway will power on automatically.

   • LED 1 (Power): Solid green indicates the device is powered and the boot process is complete.

   • LED 2 (Network): Blinking green indicates the gateway is connecting to the backhaul network.

3. Register the Gateway in Logitech Sync

   • Log in to Logitech: sync.logitech.com

   • Navigate to: System > Gateways and click “Add Gateway.”

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Logitech Sync: Adding LoRaWAN Gateway

• Follow the on-screen instructions:

  • Enter the Gateway EUI (found on the label at the back of the device).

  • Select the Region where the gateway is installed.

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Logitech Sync: Select the Region where the gateway is installed.

• Assign a descriptive name for the gateway.

4. Gateway Provisioning

   • Once added, the gateway begins configuring itself on the LoRa network.

   • This process may take up to 1 hour.

   • When complete:

     • LED 3 turns solid green.

     • The gateway status in Sync changes to “Operational.”

5. Troubleshooting

   • If the gateway does not appear as Operational in Sync after 1 hour, consult the LoRaWAN Gateway Troubleshooting Guide.

Provisioning  Spot Over LoRaWAN on Desktop

Before You Begin:

• Ensure Spot is powered on.

  • If this is the first-time setup, remove the battery isolation tab (breaker).

  • Wait for the boot process to complete. The LED will cycle through red, blue, and green, then blink white twice.

  • Ensure the Spot is not paired with a CollabOS device or provisioned to another room via LoRaWAN

  • Ensure the Gateway is Online and marked as operational in Sync

Register Spot in Sync to a room:

1. Login to Sync on your Desktop device and navigate to the Room you want to add a Spot:
   Go to Inventory > Room > Provision and select Add Spot

2. Follow the on-screen instructions, select connect Spot to Iot Gateway and complete the provision process.

Enable LoRa Mode on Spot

3. Once Spot has booted up, press 5 seconds reset button until the LED is blinking green.

4. Once Spot has joined the Network, the LED is Green constant for 5 seconds and Spot appears online in Sync (this can take up to 10 minutes).

Provisioning Spot Over LoRaWAN using Sync Mobile App

Before You Begin:

• Ensure Spot is powered on.

  • If this is the first-time setup, remove the battery isolation tab (breaker).

  • Wait for the boot process to complete. The LED will cycle through red, blue, and green, then blink white twice.

  • Ensure the Spot is not paired with a CollabOS device or provisioned to another room via LoRaWAN

  • Ensure the Gateway is Online and marked as operational in Sync

Register Spot in Sync to a room:

1. Open the Camera app on your mobile device and Scan the QR code at the back of Spot.

2. Log in to the Sync Mobile App with your Sync account and follow the on-screen instructions.

Configure Gateway Network Connection (Optional)

This step is only necessary to establish a network connection in cases where DHCP is not available or manual configuration of the ethernet network is wanted. 

1. After power up, the gateway will advertise a Wi-Fi network name with the name "klk-wifc-XXXXX" 

2. On your computer or smartphone:

   • Open the Wi-Fi settings.

   • Scan for available Wi-Fi networks.

   • Locate the default SSID you identified in the previous step.

   • Select it and click "Connect."

   • As the passphrase use the Ethernet MAC address (MAC ADDR) printed on the gateway label in uppercase without spaces between the digits

3. Once connected to the router's Wi-Fi network, open a web browser (e.g., Chrome, Firefox, Safari, Edge) on your device.

4. In the address bar, type the router's address:
   https://klk-wifc-XXXXXX.local replace XXXXXX with the last 6 characters of the board ID

5. You must use the admin user and set your password. By default the password of the admin user is empty.

6. Once logged in, navigate to "Backhaul configuration"

   

7. Switch from "DHCP" to "Static" to enter a customer ethernet configuration

   

Deploying Spot on Powered USB mode

Spot can optionally be powered over USB-C. A standard USB wall plug (USB-C 5V, 0.5 A) is sufficient. 

1. Connect the USB wall plug to an AC outlet.

2. Mount the cable through the opening of the wall mounting bracket.

3. Connect the USB-C cable in Spot

Troubleshooting & Factory Reset

1. To Factory Reset Spot:
   Press and hold the BLE (Bluetooth) & Reset button for 10 seconds, let both buttons go. Spots LED light up Red, blue, green and after 20 seconds blink twice white. This erases all network and pairing configurations, returning the device to its factory state.

2. To Enter BLE Pairing mode on Spot:

   Press and hold the BLE (Bluetooth) button for 5 seconds, let the button go. Spot LED start blinking blue. This indicates Spot is now in BLE pairing mode. Once paired to a CollabOS device the LED lights up blue constant for 5 seconds.

3. To Enter LoRa Joining mode on Spot:

   Press and hold the Reset button for 5 seconds, let the button go. Spot LED start blinking green. Once connected to a LoRa Network the LED lights up green constant for 5 seconds.

4. To Reboot Spot: 

   Short press the Reset button. Spots LED light up Red, blue, green and after 20 seconds blink twice white. 

Country Availability

Firewall Requirements

Below you will find all the information needed to set up your firewall to allow Spot Gateway on your firewall-secured network.

Click here for CollabOS firewall setup: 2.4 Firewall Settings: CollabOS. 
Click here for Sync firewall setup: Firewall and Proxy Setup Information for Sync. 

For additional support, visit the Logitech Spot Product Support page or refer to the official documentation portal for firmware and accessory compatibility details.