Viewing Your Active Support Tickets

You can now view all of your tickets by logging into Sync Portal to your Sync Organization, or creating an account with the email used to open your ticket.

To learn more about how to access tickets that you’ve opened in other platforms (Business Support and the Services Portal) from Sync Portal, please see this article. For more information on how to manage your Logitech for Business support tickets in Sync, please see this article.

As an Essential or Select customer, you can still view your tickets in our Services Portal by logging in (requires an invitation to your company's account, inquire with your IT Admin for access) for now, but please keep in mind that it will eventually reach End-of-life (EoL). We encourage you to start using Sync Portal as your Logitech for Business consolidated platform. 

Not sure which Service you qualify for? Check out the guide on our Contact Support section.

Need Help?

For more details on Sync Portals' support ticketing feature, please see Getting Started - Support Ticketing. If you still need assistance, please visit Logitech for Business Support.