1.5 How to Update CollabOS Devices
You can update your Rally Bar, Rally Bar Mini, Rally Bar Huddle, MeetUp 2, RoomMate, Tap IP, and Tap Scheduler to the latest version of CollabOS using the following methods.
1. In-Room Options
Sync App
2. Remote Configuration
Local Network Access
Sync Portal
Service Provider Device Management like Microsoft Teams Rooms or Zoom.
Check the release notes to learn about the latest CollabOS features.
Note: If you are using Rally Bar, Rally Bar Mini, Rally Bar Huddle, or MeetUp 2 in USB mode, the instructions below show you how to use the Sync app installed on your room PC to update CollabOS.
In-Room Options
On-Device settings
2. Select Updates.
3. Tap on the “Update” button.
Note: For MeetUp 2, you will need to use a paired remote to access the on-device settings. While MeetUp 2 does not include a remote control, it is compatible with the Rally Bar remote control which connects using Bluetooth Low Energy. To pair one of these remote controls to MeetUp 2, please follow this link
Sync App
Download and install the Sync app to update your device in USB mode.
Launch Sync App, Your device will appear on the left side.
To update the device, click the Options menu (3 vertical-dot icon on the top right) and click Check for Device Update.
This will download and install the latest CollabOS update.
This process may take up to 20 minutes to complete.
Remote Configuration
Local Network Access
1. Activate and login to Local Network Access.
2. Navigate to "Updates" and click Update now.
Sync Portal
If the device is provisioned into the Sync portal using a Sync account:
1. Launch Sync Portal: sync.logitech.com
2. Find and select your device in the Inventory view.
3. In the Room view, select your device.
4. Click on the note labeled “Firmware update available.”
Sync portal also lets you schedule a firmware update or set a policy to perform bulk device firmware updates.
Service Provider Device Management
Microsoft Teams Admin Center
When using Microsoft Teams Rooms, you can update supported CollabOS devices using the Microsoft Teams admin center (TAC). Follow the instructions posted on the Teams Help Center.
Zoom Device Management
When using Zoom Rooms, you can update supported CollabOS devices using Zoom Device Management (ZDM). Please follow the instructions posted on Zoom’s Help Center.
Note: MeetUp 2 operates as a BYOD/PC-based device, therefore these particular options are not applicable.